Refund policy

**Return and Refund Policy for Hats**

Thank you for shopping with us at The Dare Brand. We want to ensure your satisfaction with every purchase. Please read the following return and refund policy carefully:

**Returns:**

1. **Eligibility:** We accept returns for hats within 14 days from the date of purchase. To be eligible for a return, the hat must be unused, unworn, and in the same condition as received. It must also be in its original packaging.

2. **Return Process:** If you wish to return a hat, please contact our customer service team at thedarebrand@yahoo.com to initiate the return process. We will provide you with a return authorization and instructions on how to proceed.

3. **Return Shipping:** Customers are responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and obtaining a shipping receipt for your records.

4. **Refunds:** Once we receive your returned hat and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 14 business days for the refund to reflect in your account.

**Refunds:**

1. **Damaged or Defective Items:** If you receive a damaged or defective hat, please contact us immediately upon receipt. We will arrange for a replacement or provide a full refund, including any shipping costs incurred.

2. **Incorrect Orders:** In the rare event that you receive an incorrect hat, please notify us within 7 days of receiving the item. We will rectify the error promptly by sending you the correct hat or issuing a refund.

3. **Non-Refundable Items:** Customized or personalized hats are non-refundable unless they arrive damaged or defective.

**Exchanges:**

At this time, we do not offer direct exchanges. If you would like to exchange a hat for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.

**Contact Us:**

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact our customer service team at thedarebrand@yahoo.com. We are here to assist you and ensure your shopping experience with us is enjoyable.

The Dare Brand reserves the right to amend or update this return and refund policy at any time without prior notice. Please refer to our website for the most current policy.

Thank you for choosing The Dare Brand!